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These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.

These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.

These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.

These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.

 

01 Hours 30 Minutes

 

100 Marks

 

Calculator NOT allowed

IB BUSINESS MANAGEMENT SL, Paper 2, May, 2002, TZ0, Solved Past Paper

Master the 2002 IB May for Paper 2 Business Management SL with examiner tailored solutions and comments for TZ0

Question 1 [Explained]

The scenario involves a charity organization, KNDC, which has received a significant financial grant from the government. This grant is intended to aid in the development of a poor area in the capital city by constructing new houses, shops, and schools. The charity is known for its community involvement and consultation in decision-making processes. The government expects KNDC to match the grant with sponsorship from the private sector. Recently, the Board of Directors accepted a sponsorship offer from a multinational tobacco company, Deval, to support IT development in new schools. The Chief Executive has expressed concerns about the ethical and social responsibility implications of accepting this sponsorship.

Question 1 (Figure)
Question 1 [a] [Explanation]

This question asks you to state two objectives of a charity. Charities typically have specific goals related to their mission and the communities they serve. Consider the general purposes that guide charitable organizations in their operations and outreach efforts.

Question 1 [b] [Explanation]

This question requires an analysis of the organization chart for KNDC, focusing on line-management responsibility and span of control. Consider how the organizational structure influences decision-making processes and the flow of communication within the charity. Use examples from the chart to illustrate your analysis.

Question 1 [c] [i] [Explanation]

This question asks you to explain what is meant by an "ethical and socially responsible" firm. Consider the principles and practices that define ethical behavior and social responsibility in a business context. Reflect on how these concepts influence a firm's operations and its relationship with society.

Question 1 [c] [ii] [Explanation]

Write a memorandum (memo) from the Board of Directors to the Chief Executive outlining its concerns, and stating both positive and negative aspects of the decision to accept sponsorship from Deval. Consider the implications of the sponsorship on the organization's reputation, values, and objectives.

Question 1 [d] [Explanation]

This question requires a discussion of three constraints that KNDC might experience when implementing the project. Distinguish between constraints that KNDC can control and those beyond its control. Consider factors such as financial resources, human resources, and external influences that may impact the project's success.

Question 2 [Explained]

In this question, you are asked to explore various business concepts and their applications in the context of Missan Motorcare, a company that has established itself as a market leader in the automotive industry in Africa. The question is divided into several parts, each focusing on different aspects of business operations and strategy.


First, you will need to understand the concept of a mission statement and analyze how Missan Motorcare's commitment to their mission statement has contributed to their success in Africa. This involves examining the company's goals and how they align with their business practices and achievements.


Next, you will explore the concept of franchising, where you will explain what a franchise is and discuss the advantages and disadvantages of this business arrangement for the distributor. This requires an understanding of the franchising model and its implications for business growth and management.


Finally, you will evaluate strategies that Missan Motorcare can employ to maintain their position as a market leader and uphold their reputation for customer care. This involves considering various business practices and strategies that can enhance customer satisfaction and competitive positioning.

Question 2 [a] [i] [Explanation]

This question asks you to explain the concept of a mission statement. A mission statement is a formal summary of the aims and values of a company, organization, or individual. It serves as a guide for the company's decision-making processes, helping to align the actions of the organization with its core values and goals.