These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.
These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.
These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.
These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.
02 Hours
100 Marks
Calculator NOT allowed
IB BUSINESS MANAGEMENT HL, Paper 1, May, 2002, TZ0, Solved Past Paper
Master the 2002 IB May for Paper 1 Business Management HL with examiner tailored solutions and comments for TZ0
Question 1 [Explained]
This question involves understanding the reliability of customer questionnaires handed in at the end of holidays and analyzing customer satisfaction information to suggest practical actions to address any identified problems.
Question 1 [a] [Explanation]
This part of the question asks you to explain why customer questionnaires handed in at the end of holidays may not provide reliable research data for Open Views.
Question 1 [b] [Explanation]
This part of the question asks you to analyze the customer satisfaction information provided in appendix 2 and comment on the trends shown and whether these should worry Joseph Obeng.
Question 1 [c] [Explanation]
This part of the question asks you to suggest, with practical details, three courses of action to address any problems identified in your analysis.
Question 2 [Explained]
This question is divided into two parts. The first part asks you to describe three internal economies of scale and provide relevant examples, specifically considering how these economies of scale would apply to a company named Open Views as it grows in size. The second part requires you to analyze Open Views' financial health using information from Appendix 3 and relevant ratio calculations. You will need to discuss whether Joseph Obeng is successfully maintaining financial and cost control of his business.
Question 2 [a] [Explanation]
This question asks you to describe three internal economies of scale, providing relevant examples, and to consider how these economies will apply to Open Views as it grows in size.
Question 2 [b] [Explanation]
This question asks you to use the information provided in Appendix 3 and relevant ratio calculations to analyze Open Views' profitability, liquidity, and efficiency. You are also required to discuss whether Joseph Obeng is satisfying his desire to maintain financial and cost control of his business.
Question 3 [Explained]
This question asks you to apply your knowledge of motivation and leadership theory to analyze the likely effects on employees of the management styles of Joseph Obeng, Marc Leroux, and Peter Storm.
Question 3 [a] [Explanation]
This question requires you to analyze the likely effects on employees of the management styles of Joseph Obeng, Marc Leroux, and Peter Storm, using your knowledge of motivation and leadership theory. You need to consider how these different management styles impact employee motivation and performance.