These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.
These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.
These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.
These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.
02 Hours
58 Marks
Calculator NOT allowed
IB BUSINESS MANAGEMENT HL, Paper 1, November, 2004, TZ0, Solved Past Paper
Master the 2004 IB November for Paper 1 Business Management HL with examiner tailored solutions and comments for TZ0
Question 1 [Explained]
This question is divided into two parts: part (a) asks for an explanation of a specific approach to production, and part (b) requires a discussion on the practical issues and challenges faced by a production director in implementing new quality management approaches.
Question 1 [a] [Explanation]
In this part, you are asked to explain what is meant by 'a more team-based and flexible approach to production'. This involves understanding how production processes can be organized around teams and the implications of requiring flexibility from workers.
Question 1 [b] [Explanation]
This part of the question asks you to discuss the practical issues and challenges that Annette Manning, the production director, may face in implementing new approaches to quality management. This involves considering various quality management systems and the potential obstacles in their implementation.
Question 2 [Explained]
This question focuses on understanding the factors contributing to rising labour turnover at Riveau Yachts and applying motivation theories to suggest strategies for improving worker motivation and reducing turnover. Labour turnover is a measure of the rate at which employees leave a company, and it can be calculated by dividing the number of employees leaving each year by the average number of staff, then multiplying by 100 to express it as a percentage.
Question 2 [a] [Explanation]
This question asks you to explain three factors that have contributed to the rising labour turnover at Riveau Yachts. Labour turnover is the rate at which employees leave a company, and understanding the reasons behind it can help in formulating strategies to retain employees.
Question 2 [b] [Explanation]
This question asks you to use the motivation theories of Maslow and Herzberg to assess how the human resource manager, Danielle Jarman, can improve the motivation of workers at Riveau Yachts and reduce labour turnover. You need to apply these theories to the case material and suggest relevant strategies for enhancing motivation.
Question 3 [Explained]
This question focuses on the strategies that Riveau Yachts can employ to develop their brand name and reduce price sensitivity, as well as the advantages and disadvantages of developing new differentiated models for the charter holiday market.
Question 3 [a] [Explanation]
This question asks you to identify and explain the strategies available to Riveau Yachts to develop their brand name in order to reduce the price sensitivity of their products.
Question 3 [b] [Explanation]
This question asks you to analyze the advantages and disadvantages of developing new differentiated models of boats specifically for the charter holiday market, as proposed by André, the marketing director.