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These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.

These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.

These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.

These are explanations and solutions for IB past papers, not the official version. For official papers, you can go to IB Follet or access them through your school.

 

02 Hours

 

100 Marks

 

Calculator NOT allowed

IB BUSINESS MANAGEMENT HL, Paper 1, May, 2006, TZ0, Solved Past Paper

Master the 2006 IB May for Paper 1 Business Management HL with examiner tailored solutions and comments for TZ0

Question 1 [Explained]

This question involves understanding two key concepts in quality management: quality circles and continuous improvement. Additionally, it requires evaluating two contrasting approaches to quality control as proposed by Catherine and Tony. These concepts are crucial in the context of business management and aim to enhance overall productivity and product quality.

Question 1 [a] [Explanation]

This part of the question asks you to explain what is meant by quality circles and continuous improvement, as mentioned in line 68 of the provided text.

Question 1 [a] [i] [Explanation]

Quality circles are a technique that originated in Japan. They involve small groups of workers who regularly meet to discuss issues related to quality and production methods. The main objective of these meetings is to identify and solve problems that affect the quality of the product or the efficiency of the production process. By involving workers in these discussions, companies can leverage their firsthand experience and insights to make meaningful improvements.

Question 1 [a] [ii] [Explanation]

Continuous improvement, also known as Kaizen, is a process that focuses on making incremental improvements in quality over time. Instead of aiming for large, radical changes, continuous improvement emphasizes small, consistent steps that collectively lead to significant enhancements. This approach encourages a culture of ongoing evaluation and refinement, ensuring that quality improvements are sustainable and integrated into everyday operations.

Question 1 [b] [Explanation]

This part of the question requires an evaluation of the contrasting approaches to quality control proposed by Catherine and Tony. Catherine advocates for total quality management (TQM) and the use of quality circles, while Tony supports a more traditional approach to quality control, emphasizing managerial responsibility and post-production quality checks.

Question 2 [Explained]

This question involves examining potential sources of conflict among staff at SunGen Ltd, assessing the problems that may arise from the implementation of performance targets as part of a proposed appraisal system, and evaluating whether SunGen Ltd should change suppliers or build closer relationships with local suppliers.

Question 2 [a] [Explanation]

This question asks you to examine the possible sources of conflict among the staff at SunGen Ltd.

Question 2 [a] [i] [Explanation]

This question seeks to identify and explain the various sources of conflict that may arise among the staff at SunGen Ltd.

Question 2 [a] [ii] [Explanation]

This question asks you to assess the problems that may arise from the implementation of performance targets as part of Greg and Catherine's proposed appraisal system.